Terms of Service

1. Acceptance of These Terms

By accessing the website at https://www.wokuaitrade.lat, by contacting HANDAN WOKUAI TRADING CO., LTD., or by engaging the company to provide services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use the website and should not engage the company.

These terms apply alongside any written project agreement, statement of work or proposal that the company and the client sign. Where a signed agreement conflicts with these terms, the signed agreement takes precedence for that engagement. In all other respects these terms continue to apply.

2. Definitions

In these terms, the words below have the meanings given here. The company means HANDAN WOKUAI TRADING CO., LTD. The client means the person or organization that engages the company or uses the website. The services means the computer integrated systems design, integration, cloud, automation, telemetry and advisory work the company provides. The website means the pages and resources published at https://www.wokuaitrade.lat. A deliverable means any document, design, configuration, code or other output the company provides to the client under an engagement.

3. Eligibility and Authority

The website is intended for business and professional use. By using it or engaging the company, you confirm that you are at least the age of majority in your jurisdiction and that you have the legal capacity to enter into binding agreements.

If you act on behalf of an organization, you confirm that you are authorized to bind that organization to these terms and to any project agreement. If your authority changes, you must inform the company promptly so that the engagement can be reviewed.

4. Our Services

The company provides computer integrated systems design and related professional services. These services include systems blueprint and design, platform integration engineering, cloud migration and operations, workflow automation systems, data telemetry pipelines, and security and compliance advisory. A fuller description of each service appears on the services page of the website.

The scope of any particular engagement is defined in a written proposal or agreement. The company may decline an engagement, or propose a different approach, where the requested work falls outside its expertise or where it believes the request would not serve the client well.

5. Engagement and Proposals

An engagement begins when the company and the client agree on a written proposal or statement of work. The proposal describes the objectives, the phases, the deliverables, the assumptions, the estimated timeline and the fees. It also states what the client must provide for the work to proceed.

Estimates of effort and duration are made in good faith on the basis of the information available at the time. They are not guarantees, and they may need to be revised if the client changes the scope, if assumptions prove incorrect, or if the client is late in providing required inputs. Where a revision is needed, the company will explain the reason and seek agreement before continuing.

Changes to an agreed scope are handled through a written change request that records the effect on deliverables, timeline and fees. Work on a change normally begins only after the change request is accepted by both parties.

6. Client Responsibilities

The client agrees to provide accurate and complete information about its systems, its requirements and its constraints. The client also agrees to give timely access to the people, environments and resources that the work requires, and to nominate a person with authority to make decisions and approve deliverables.

The client is responsible for maintaining lawful rights to the data, credentials and third party services that it asks the company to use. The client must not ask the company to perform work that would violate applicable law, infringe the rights of others, or breach the terms of a third party service.

Delays caused by the client may affect the timeline and, where they require the company to hold a team in readiness, may affect the fees. Where such a delay occurs, the company will raise it promptly and discuss a fair adjustment.

7. Fees and Payment

Fees for an engagement are stated in the applicable proposal or agreement. Unless otherwise agreed, fees are invoiced according to the milestones or the schedule set out in that document, and payment is due within the period stated on the invoice.

Amounts that remain unpaid after the due date may attract interest or a suspension of work, where the agreement or applicable law permits. The company will always give notice before suspending work on account of non payment, so that the client has the opportunity to resolve the matter.

Unless the agreement states otherwise, fees are exclusive of any taxes, duties or third party charges that apply to the engagement, and these are the responsibility of the client. The company will present its invoices clearly so that the basis of any charge can be understood.

8. Intellectual Property

Each party retains ownership of the intellectual property that it already held before the engagement. The company retains ownership of its pre existing methods, tools, templates, libraries and know how, including any general improvements made to them during the engagement.

On full payment of the fees for the relevant deliverables, the client receives the rights to use those deliverables for its own internal business purposes, as described in the agreement. Unless the agreement expressly provides otherwise, the client does not receive the right to resell, sublicense or redistribute the deliverables as a commercial product.

Where an engagement includes work on the client systems, the client continues to own its data, its configurations and its business processes. The company receives only the rights needed to perform the work and to support the delivered result.

9. Deliverables and Acceptance

The company hands over each deliverable together with the documentation needed to use and operate it. Where the agreement provides an acceptance process, the client is expected to review the deliverable within the stated period and to raise any material deviation from the agreed scope.

A deliverable is considered accepted when the client confirms acceptance, when the client puts it into productive use, or when the acceptance period passes without a material defect being reported, whichever occurs first. If a material defect is reported, the company will correct it within a reasonable time, after which acceptance is assessed again.

Acceptance does not limit the company obligation to correct genuine defects in its work during any warranty period stated in the agreement.

10. Confidentiality

Each party agrees to keep confidential the non public information of the other that it receives during an engagement, and to use that information only for the purposes of the engagement. This obligation applies to technical, commercial, financial and operational information, whether or not it is specifically marked as confidential.

Confidentiality obligations do not apply to information that is already public without fault, that the receiving party already lawfully held, that is independently developed, or that must be disclosed by law or by a competent authority. Where disclosure is required by law, the disclosing party will give notice where it lawfully can, so that protective steps may be considered.

The confidentiality obligation continues after the engagement ends, for the period stated in the agreement or, if none is stated, for a reasonable period that reflects the sensitivity of the information.

11. Third Party Components

Projects frequently involve third party software, cloud platforms and services. These components are governed by the terms of the third parties that supply them, and the client is responsible for accepting those terms and for paying any associated licence or subscription fees unless the agreement says otherwise.

The company selects third party components with reasonable care and integrates them in a professional manner, but it does not control the third parties and cannot guarantee their availability, their performance or the continuity of their commercial terms. Where a third party changes or withdraws a component, the company will help the client assess the effect and choose a response.

12. Warranties and Disclaimers

The company warrants that it will perform its services with reasonable skill and care, in accordance with good industry practice, and in a manner consistent with the applicable agreement. The company will correct work that does not meet this standard, provided the client reports the issue within the relevant warranty period.

Except for the warranty above, and to the fullest extent permitted by law, the website and the services are provided without further warranties, whether express or implied. The company does not warrant that the website will be uninterrupted or free of error, or that any deliverable will be free of every defect, because complex integrated systems cannot be made entirely free of risk.

The company does not provide legal, tax or accounting advice, and nothing it supplies should be relied upon as such. The client remains responsible for obtaining advice from appropriately qualified professionals where those matters arise.

13. Limitation of Liability

To the fullest extent permitted by law, the company is not liable for indirect, incidental, special, consequential or punitive damages, nor for loss of profit, loss of revenue, loss of anticipated savings, loss of data or loss of business opportunity, however these arise and whether or not the company was advised of the possibility.

The total aggregate liability of the company arising out of or in connection with an engagement is limited to the total fees paid by the client to the company for that engagement during the twelve months preceding the event giving rise to the claim.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, for wilful misconduct, or for death or personal injury caused by negligence where such liability cannot be excluded by law.

14. Indemnity

The client agrees to indemnify and hold harmless the company, its directors, officers, employees and associates against claims, losses, liabilities and reasonable costs that arise from the client data, from the client instructions, from the client breach of these terms or of an applicable agreement, or from the client use of a deliverable in a manner that was not intended or permitted.

The company agrees to indemnify and hold harmless the client against claims that a deliverable created solely by the company infringes a third party intellectual property right, provided the client promptly notifies the company, allows the company to control the defence, and does not settle the claim without consent. If such a claim occurs, the company may modify the deliverable, obtain the necessary rights, or replace it with a non infringing equivalent.

15. Term and Termination

These terms apply for as long as you use the website or maintain an engagement with the company. An engagement ends when its deliverables are completed and accepted, or when it is terminated in accordance with the applicable agreement.

Either party may terminate an engagement for material breach if the breach is not remedied within a reasonable period after written notice. The client may terminate for convenience where the agreement allows it, subject to payment for work performed and for commitments already made.

On termination, the company will hand over the work completed to that point and any client materials it holds, and will invoice for the work performed. Provisions that by their nature should survive termination, including confidentiality, intellectual property, liability and dispute resolution, continue to apply.

16. Acceptable Use of the Website

You agree to use the website lawfully and respectfully. You must not attempt to gain unauthorised access to the website or its supporting systems, interfere with its normal operation, introduce malicious code, or use automated tools to harvest content or personal information.

You must not use the website to send unlawful, misleading, abusive or infringing material, and you must not misrepresent your identity or your affiliation with any person or organization. The company may restrict or block access where it reasonably believes these rules have been broken, and may report unlawful activity to the appropriate authorities.

The content of the website is provided for general information. While the company takes care to keep it accurate, it may change without notice and it does not constitute a binding offer or professional advice.

17. Force Majeure

Neither party is liable for a failure or delay in performing its obligations that is caused by an event beyond its reasonable control. Such events include natural disaster, severe weather, epidemic, war, civil disturbance, industrial action, failure of public infrastructure, and disruption of third party services on which the engagement depends.

The affected party will notify the other as soon as reasonably possible and will take reasonable steps to reduce the effect of the event. If the event continues for a prolonged period, the parties will discuss how to proceed, which may include adjusting the timeline or terminating the affected part of the engagement.

18. Governing Law and Disputes

These terms and any dispute arising out of or in connection with them are governed by the laws of the mainland of China, without regard to conflict of law rules. Where the law applicable to a consumer relationship grants mandatory protections, those protections are not affected by this clause.

The parties will first attempt to resolve any dispute through good faith discussion. If discussion does not resolve the matter within a reasonable period, the dispute may be submitted to the competent court at the company place of business in Handan, China, unless the applicable agreement provides a different forum.

Before starting formal proceedings, the parties agree to consider mediation or another form of alternative dispute resolution where it may resolve the matter more efficiently.

19. Changes to These Terms

The company may update these terms from time to time to reflect changes in its services, in technology or in the law. The updated terms take effect when they are published on this page, and the date of the version is shown alongside the policy.

For an active engagement, a material change to these terms applies only where the client agrees to it or where the change is required by law. We encourage you to review this page periodically so that you remain aware of the terms that apply to your use of the website and to your engagements.

20. Contact Information

If you have a question about these terms, or if you wish to discuss an engagement, please contact the company using the details below.